FAQ - Frequently Asked Questions

Will my membership be renewed automatically?

You can cancel your membership in your profile at any time before it expires. When the term of your membership is coming to an end, you will receive an email from us informing you that your membership is about to expire and that you can cancel it as described above. If you want to keep your membership running, you don't have to do anything and will receive an email from us after your membership has expired informing you that your membership will be extended by the term you selected previously.

Where can I find the video of the week?

You can find the latest On Demand video directly on your personal start page after logging in. It is located in the slider in the top third of the page. The next live class is also advertised there.

Do I need any special equipment/props to take part?

No special equipment is required for the videos. Some classes have the option of working with resistance bands or weights. However, the latter can also be water bottles, for example. Anina will always give you options and inform you at the beginning of the class about what equipment you need and what you can use as an alternative.

Will I be informed about new videos/content?

The library is constantly growing. New or the latest videos will be displayed first in the respective section so that you don't miss any new videos. In addition, Anina will keep you informed of all news in her newsletter.

How do I find out when the next live class is taking place?

You will find the announcement of the next live class on the Members homepage. You will also find all the dates for the live classes in the monthly newsletter. Anina also informs you on her social media channels when the live classes take place.

I have technical problems, who can I contact?

If you have any difficulties or questions about using the site, simply contact info@ayo-space.com and we will be happy to help you!

How can I cancel my subscription?

Simply go to your profile. Under Account you will find Manage Membership where you will find all the subscription options.